Coming soon baby gift sets

FAQs

Shipping

  • 1) What is your shipping policy?

    We offer free shipping to anywhere in India.Your order should ideally reach you within 10 to 12 days from the date of placing order. You can coordinate with us via whatsapp at 9311543344 for any updates.
  • 2) Do you ship internationally?

    Yes, we do. For international orders, we charge a standard shipping rate of USD 15 per order. For additional information, please contact us at hello@ihaworld.com or whatsapp us at 9311543344.
  • 3) How can I check the status of my order?

    When your items are in transit to you, we will send you a shipment notification email, which will contain tracking information that you can use to track each parcel.If you have placed an order but have not received a notification email from us, please contact us at hello@ihaworld.com.

Return

  • 1) What is your return and exchange policy?

    Our products are handcrafted and we follow a strict quality protocol. However if you are not happy with the purchase, we will accept exchanges as long as they are in original condition (unworn, unwashed and undamaged with tags).You can inform us within 3 days of receipt of order to the provided address and we will be happy to provide an exchange or an Iha store credit. Please send us an exchange/return request at hello@ihaworld.com. However for masks for reasons of hygiene and safety , we do not do returns or exchanges. We take care in the making of masks, using only pure cotton, roping in our team of craftsmen for handblock printing and a team of women for finishing. We try to ensure that the masks that come to you are of good quality. We have also been giving masks for relief and other efforts. We see this as a social impact exercise more than selling a product.
  • 2) What if my items arrive damaged, defective, or incorrect?

    If you receive a damaged or incorrect item, contact hello@ihaworld.com or whatsapp us at 9311543344 with your order number and description of the damaged item. We will make sure your issues are addressed.

Custom

 

We do offer bespoke services. Please do get in touch with us with any questions related to customized sizing. To find out how an apparel fits, consult our size and fit notes on all of our product pages. If you need additional help, email us at hello@ihaworld.com

  • 1) Is custom sizing chargeable?

    We do not charge for customization.
  • 2) How does custom sizing work?

    While placing an order, please select ‘custom’ from the size option. We will call you as soon as the order is placed and note down the requirements.
  • 3) Do I have to keep sharing my custom size every time I place my order?

    No, you don’t. We record it the moment you share it with us. For subsequent orders we use the size details as recorded. However, do keep us posted if there is a change in your body measurements.

Stores

  • 1) Are there any stores that carry your product so that I can try them on?

    Presently, we do not have our own physical store. However, you can find us in a select number of multi-designer boutiques like Taj Khazana, Vayu Design and Living, Pernia’s pop-up store, Amethyst, Anonym, Paperboat Collective, Options, etc. In addition, we also participate in select pop-ups with a wider range of our collection, both in India and international destinations.

Products

  • 1) What Fabrics do you use?

    We use mostly cotton, handwoven handspun cotton (khadi), handwoven chanderi etc. We do no use polyester or poly blend fabrics. All our fabrics are eco friendly and bio degradable.
  • 2) Are the products handcrafted?

    All our products are handcrafted. Our designers work with craftsmen to create products that interpret traditional crafts in a more post modern way. It is a constant experimentation on design and craft. We strive to offer handcrafted products, comparable to the best in the industry at accessible pricing.

AdditionalQuestions

For any other query, email us at hello@ihaworld.com or whatsapp us at 9311543344 and we will get back to you. Happy shopping!